Refund policy
🧾 Refund Policy — The Tee Studio
At The Tee Studio, we put a lot of love and care into every product we make 💫
Each order goes through strict quality checks before it’s shipped out — but in rare cases, if something slips through, don’t worry, we’ve got you covered!
💥 Eligible for Refund:
You’re eligible for a full refund or replacement if:
- You received a damaged, misprinted, or defective product
- You received the wrong item or size (our mistake, not yours)
To help us fix things quickly, please share:
- Clear photos of the product & packaging
- Your order ID and registered email
Send these details to info@theteestudio.org within 3 days of delivery, and our team will sort it out right away.
💳 Refund Process:
Once we verify the issue, your refund will be processed to your original payment method within 5–7 working days.
🚫 Not Eligible for Refund:
We won’t be able to offer refunds or replacements if:
- The size didn’t fit or you changed your mind
- You entered a wrong address or contact info
- The issue was reported after 3 days of delivery
💌 Need Help?
We’re always happy to help! Drop us a message at info@theteestudio.org , and we’ll get back to you as soon as possible.